Shipping & Delivery

We provide shipping to Malaysia and international delivery. 

FREE SHIPPING
We provide FREE SHIPPING for orders deliver to West Malaysia. East Malaysia order above RM100 free shipping. Your parcels are delivered using the courier and/or dispatch services. We will pick a suitable courier according to your parcel weight and delivery location. If the buyer needs to choose a specific courier company may impose a shipping fee.

SHIPPING FEE 
East Malaysia shipping fee for orders below RM100 is RM10 per delivery address. 

INTERNATIONAL SHIPPING FEE
Naturemori.my charge shipping fees for every order ship outside of Malaysia. Shipping fee charge according to the parcel weight and different country zone. The shipping fee will automatically calculate and show in the shopping cart when you proceed to checkout. If your country did not list out the shipping fee, please contact us.

CUT-OFF TIME
For ready stock orders will ship out in 48 working hours. We'll do our best to ship orders on the same day right after payment received if time allows. There is no posting service on Saturday, Sunday and Public Holidays.

DELIVERY TIME
All orders will be delivered during working days. Below is an estimated lead time:
West Malaysia - 1~3 working days
East Malaysia - 2~4 working days
International - 7~14 working days

Please note that Naturemori.my does not represent courier companies, we hope you can understand that we cannot control the delivery time and the parcel delayed is beyond our control.

DURING PROMOTION PERIODS / PEAK HOLIDAY SEASONS
During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfill the usual same or next day delivery promise due to a large volume of orders, transactions, and availability issues.

SELF COLLECT
You can choose to collect your order at Naturemori.my drop off point. Our self collect drop off location is located in Cheras Batu 9, Selangor. Please contact us for further details and self collect prior to appointment only. Strictly no meet up arrangement outside.

Please contact us for more details or inquiries on shipping issues.